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Office Financial Policy

Thank you for choosing Neurovations Clinic for your Neurological needs. We are committed to providing outstanding medical treatment and care. We understand that many patients find insurance coverage and financial responsibility issues complex and confusing. Due to this, we have outlined our practice’s policy in detail to help you.

Insurance

Please have your insurance card available when checking in for your appointment. Also, many HMO insurance plans require you to obtain a referral from your Primary Care Physician (PCP) before receiving services. Kindly have your referral with you when checking in for your appointment. As a courtesy, we will verify coverage on your behalf. Your provider may perform procedures or services deemed necessary to your health. Not all services or procedures are covered by all insurance contracts. Please be advised you are held responsible for all payments on the day of service, including any copays and/or services that go toward your deductible. Please contact Customer Service or Member Services for your insurance company to verify your benefits if you have any concerns. Payments such as self-pay fees, insurance co-payments, co-insurance, and deductibles will be collected IN FULL PRIOR TO SERVICES BEING RENDERED on the day of your appointment.

Returned Checks

A $25.00 charge will be added to your account for any returned check.

Appointment Cancellations & No Shows

Please arrive to your scheduled New Patient appointment 15 minutes prior to your scheduled appointment time to fill any New Patient forms. If you are unable to keep your scheduled appointment, please call our office at least 24 hours before your appointment time to cancel or reschedule. Failure to do so will result in a $100.00 fee being charged to your account and $150.00 for a Botox/ EEG procedure.

Thanks for submitting!

Office Policy

Below is a list of items required prior to your initial appointment.

  • Copy of the referral given to you by your referring physician if applicable.

  • Insurance card and photo ID.

  • Any medical records from PCP, other specialists or hospital visits that are pertinent to your neurology visit.

  • Diagnostic test reports such as CT scans, MRIs of the brain/spine, EEG’s, EMG/NCV’s (nerve conduction tests). (Only applies if you had a test completed prior to your visit with us. Actual CDs of images are not required.)

 

NOTE: If you do not send the above items prior to your visit we may need to reschedule your appointment until we have all your information. This can result in a delay in your treatment. 


We appreciate your cooperation.

Please send the above documents to:


Email: vdiaz@neurovationsclinic.com
Phone: 321-285-2369
Fax: 407-975-1247
Mail: 
Neurovations Clinic
2200 Lee Rd
Winter Park, FL 32789
 

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